NHTSA Complaint #10465328 — 2005 FORD ESCAPE

WE WERE ACCELERATING TO GET ON THE INTERSTATE WHEN THE VEHICLE SUDDENLY DIED WITHOUT WARNING. NO TELLING WHAT WOULD HAVE HAPPENED IF WE WERE DRIVING AT FREEWAY SPEEDS. WE COASTED TO THE BREAKDOWN LANE AND HAD THE VEHICLE TOWED TO THE FORD DEALER WHO STATED THE COMPUTER (PCM), ALL THE COIL OVER PLUGS (COP) AND SPARK PLUGS WERE DAMAGED AND NEEDED REPLACEMENT. THIS IS A KNOWN ISSUE AS IT IS DESCRIBED EXACTLY IN FORD SERVICE BULLETIN TSB 09-2-6. THE SPARK PLUGS IN THE 2005 AND 2006 CAUSE RADIO FREQUENCY INTERFERENCE WITH THE PCM WHICH DAMAGES THE PCM AND THE OTHER COMPONENTS. THE LEAST FORD COULD HAVE DONE WAS NOTIFY US THAT REPLACING THE SPARK PLUGS COULD HAVE PREVENTED THIS VERY EXPENSIVE REPAIR. THE PROBLEMS DON'T END THERE. A FEW DAYS AFTER THE REPAIR WE WERE AGAIN ACCELERATING TO GET ON THE INTERSTATE WHEN THE VEHICLE LOST POWER AND WOULD NOT GO OVER 50MPH. WE BROUGHT THE VEHICLE BACK TO THE FORD DEALER WHO STATED THE CATALYTIC CONVERTERS (THERE ARE 3 OF THEM) WERE CLOGGED DUE TO RAW FUEL COMING IN CONTACT WITH THE CONVERTERS PROBABLY DUE TO THE PREVIOUS ENGINE PROBLEMS. THE COST TO FIX THE CONVERTERS IS EVEN MORE THAN THE COST OF THE INITIAL REPAIR. WE'VE DECIDED TO NOT HAVE THE DEALER REPAIR THE VEHICLE AS THE TOTAL COST OF ALL THE REPAIRS WOULD EXCEED THE VALUE OF THE VEHICLE. WE CALLED FORD CUSTOMER SERVICE AND THEY WERE OF NO HELP IN THIS SITUATION. I THINK FORD SHOULD COVER THE COSTS OF THESE REPAIRS FOR AN ISSUE KNEW EXISTED. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL FOR THIS PROBLEM AS I SEE THAT IT HAS HAPPENED TO A LOT OF OTHER 2005 ESCAPES LISTED IN YOUR DATABASE. I IMAGINE WE WILL MORE OF THESE FAILURES AS THESE VEHICLES AGE. *TR