NHTSA Complaint #10465246 — 1997 DODGE CARAVAN STEERING

Complaint Details

ODI Number	10465246
Vehicle	1997 DODGE CARAVAN
Component	STEERING
Date of Incident	July 9, 2012
Date Filed	July 11, 2012
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE WINDOWS BECAME FOGGY, CAUSING VERY DANGEROUS CONDITIONS FOR THE DRIVER. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED; HOWEVER THE CONTACT HAD JUST REPLACED THE SERPINITINE BELT 2,000 MILES PRIOR. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.

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