NHTSA Complaint #10465112 — 2011 CHRYSLER 300

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 2 MPH WHEN THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO A TREE. NO INJURIES WERE REPORTED. THE POLICE APPEARED ON THE SCENE AND DETERMINED THAT THE FAILURE WAS DUE TO A MECHANICAL DEFECT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS AWAITING REPAIR. THE MANUFACTURER SENT A FIELD ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER WOULD NOT PROVIDE ANY RESULTS TO THE CONTACT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 10,875.