NHTSA Complaint #10465041 — 2008 FORD EDGE

TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. THE CONTACT MANAGED TO EXIT ONTO THE SHOULDER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES, SPORADICALLY AND ALWAYS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A WEEK BUT THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER AND WHILE EXITING THE LOT, THE FAILURE RECURRED. THE DEALER THEN MADE REPAIRS TO THE VEHICLE THAT WERE UNKNOWN TO THE CONTACT HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 68,000.