NHTSA Complaint #10464620 — 2008 FORD F-250 SD ENGINE

Complaint Details

ODI Number	10464620
Vehicle	2008 FORD F-250 SD
Component	ENGINE
Date of Incident	July 2, 2012
Date Filed	July 8, 2012
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I NOTICED THAT SOMETHING WAS DRIPPING FROM THE FRONT END OF MY TRUCK AND SUSPECTED THAT THE RADIATOR WAS LEAKING. I TOOK IT TO THE DEALERSHIP TO DIAGNOSE THE PROBLEM. I ALSO GAVE THEM SEVERAL TSBSS CONCERNING THE RADIATOR LEAK TO MAKE THEM AWARE THAT THIS IS A KNOWN PROBLEM TO FORD. OBVIOUSLY THEY CALLED ME BACK AND SAID THAT THE ENTIRE COOLING SYSTEM (RADIATOR, HOSES AND DEGAS BOTTLE) NEEDED REPLACEMENT, IT WASN'T UNDER WARRANTY AND I WOULD NEED TO PAY $1,776. I ONLY HAVE 39K MILES ON IT AND I NEVER THOUGHT THAT I WOULD BE REPLACING A RADIATOR THIS SOON. I HAVE ALWAYS BABIED THIS TRUCK AND MAINTAINED IT REGULARLY. I FEEL THAT FORD KNEW ABOUT THIS DESIGN FLAW AND SHOULD BE HELD ACCOUNTABLE FOR THE COSTS INCURRED BY ME TO REPAIR THE PROBLEM. WHO IS TO SAY THAT THIS MAY NOT OCCUR AGAIN DOWN THE ROAD? I HAVE READ THAT IT IS NOT UNCOMMON FOR TRUCKS NEEDING SEVERAL REPLACEMENT RADIATORS. IT'S CONCERNING TO ME THAT FORD CAN GET AWAY WITH THIS KIND OF DESIGN FLAW (OR SCAM) WITHOUT ANY REPERCUSSION FROM OUR GOVERNMENT. *TR

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