NHTSA Complaint #10464608 — 2008 MAZDA MAZDA6

WHEN I PURCHASE MY NEW MAZDA 6, IT WAS DETERMINED ON A COMPUTER THAT THE STEERING WHEEL WAS CROOKED, BUT THE CAR WAS NOT OUT OF ALIGNMENT. THEN THE CAR STARTED PULLING HARD TO THE RIGHT. THEN THE STEERING WHEEL STARTED CLUNKING WHEN I WAS TURNING EITHER WAY. AFTER MANY TRIPS TO THE SERVICE DEPT, A NEW STEERING COLUMN WAS PUT IN. THE CLUNKING STOPPED, BUT THE CAR WOULD STILL PULL HARD TO THE RIGHT, AND EVERY TIME I GOT NEW TIRES OR ROTATED THE TIRES, THE STEERING WHEEL WOULD BE CROOKED AGAIN, BUT NOT OUT OF ALIGNMENT. THE CLUNKING STARTED AGAIN, AND APPEARS TO HAVE THE SAME ISSUE, BUT MY CAR IS OUT OF WARRANTY NOW AND THE DEALERSHIP HAS CHANGED OWNERS 3 TIMES. I FEEL MY CAR WAS A LEMON AND I COULD NOT GET HELP BECAUSE THE DEALERSHIP KEPT BEING SOLD. I FEEL I AM DRIVING AN UNSAFE CAR. I HAVE NEVER KNOWN ANYONE WHO HAD TO HAVE A STEERING COLUMN REPLACED. I AM AFRAID THAT MY CAR IS GOING TO PULL ME OFF THE ROAD INTO A TREE. IT IS A 5-SPEED SO 1 HAND IS OFF THE STEERING WHEEL FREQUENTLY. I NEED HELP FROM MAZDA TO HELP ME CURE THIS PROBLEM BECAUSE I AM SO FRUSTRATED IN DEALING WITH THE DEALERSHIPS. I AM AFRAID THAT I AM GOING TO KILLED IN THIS CAR BECAUSE OF THE STEERING ISSUE THAT IS UNRESOLVED. *TR