NHTSA Complaint #10464541 — 2011 NISSAN LEAF

ABOUT A MONTH AND A HALF AGO, I PURCHASED A 2011 NISSAN LEAF FROM MY LOCAL DEALER. EVERYTHING WAS GOING GREAT UNTIL ABOUT A MONTH AGO WHEN I WAS DRIVING ON THE HIGHWAY AROUND 20 MPH OR SO WHEN THE POWER SUDDENLY SHUT OFF. THE ENTIRE DASHBOARD INSTANTLY WENT OFF BUT THE RADIO+TOUCHSCREEN REMAINED ON. THE CAR CAME TO A CRAWL AND I WAS ABLE TO PULL OVER AND RESTART WITHOUT ANY PROBLEMS. IT WAS A LITTLE SCARY TO SAY THE LEAST. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND LEFT A VOICE MAIL FOR THE SERVICE DEPT. SINCE IT WAS SATURDAY BUT NEVER RECEIVED A CALL BACK. I KIND OF SHRUGGED IT OFF THAT DAY THINKING IT MIGHT HAVE JUST BEEN A QUIRK SO I DIDN'T FOLLOW UP WITH THE DEALER. ABOUT A WEEK AND A HALF AGO, I WAS PULLING INTO A PARKING LOT GOING AROUND 10 MPH AND THE SAME THING HAPPENED. I CALLED THE DEALERSHIP AND TOOK IT IN THE NEXT DAY. THEY'VE HAD THE CAR FOR ABOUT A WEEK AND SAID THAT NISSAN TOLD THEM TO DRIVE IT AND TRY REPRODUCING THE PROBLEM. I DIDN'T EXPECT THEM TO REPRODUCE IT SINCE IT HAS ONLY HAPPENED TWICE WITHIN WEEKS. AS EXPECTED, THEY COULDN'T REPRODUCE IT SO I WAS TOLD THAT I WOULD HAVE TO TAKE THE CAR BACK SINCE THEY COULDN'T DO ANYTHING ABOUT IT. I AM TAKING THE LEAF BACK TOMORROW TO START DRIVING AGAIN BUT DEFINITELY HAVE CONCERNS SINCE MY WIFE ALSO DRIVES THE CAR AND WHO KNOWS WHAT SHE WOULD DO IN A SHUT-OFF WHILE DRIVING SITUATION. LUCKILY, THE PAST TWO INCIDENTS WERE NOT IN HIGH SPEEDS AND I WAS ABLE TO REACT QUICKLY. MY WORST NIGHTMARE WOULD BE IF WE GOT REAR ENDED DUE TO INSTANTLY LOSING POWER. I HAVE CALLED NISSAN DIRECTLY TO LET THEM KNOW ABOUT MY CAR BUT NO ONE HAS CALLED ME BACK. I ASSUME THEY WERE ALREADY IN TOUCH WITH THE DEALER. I DON'T LIKE THE FACT THAT I AM BEING HANDED THE CAR BACK AT A POTENTIAL SAFETY RISK. *TR