NHTSA Complaint #10464438 — 2005 CHRYSLER CROSSFIRE CONVERTIBLE VISIBILITY

Complaint Details

ODI Number	10464438
Vehicle	2005 CHRYSLER CROSSFIRE CONVERTIBLE
Component	VISIBILITY
Date of Incident	May 22, 2012
Date Filed	July 6, 2012
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ONE NIGHT PARKED MY CAR IN PERFECT CONDITION, NEXT MORNING 5/22/2012, CAME OUT AND THE BACK WINDOW IS BECOMING UNGLUED! I IMMEDIATELY CONTACTED TWO DEALERSHIPS AND THEY SAID THEY WOULD HAVE TO SEND IT OUT FOR A NEW SOFT TOP AND GLASS WINDOW WHICH WOULD BE ABOUT $3,000. ARE YOU KIDDING ME! THEN I LOOKED ON LINE AND THERE ARE MULTIPLE COMPLAINTS OF THE REAR WINDOW IN THE 2005 CROSSFIRE. CONTACTED CHRYSLER AND THEY WILL NOT ASSIST YOU. YOU REACH A CUSTOMER SERVICE PERSON THAT TAKES THE INFO AND WE WILL GET BACK TO YOU AFTER INVESTIGATION. EACH TIME THEY CALL TO SAY THEY ARE STILL CHECKING INTO THE SITUATION, FRUSTRATES YOU MORE AND MORE. I ENDED UP ORDERING THE WINDOW AND TOP FROM A PLACE THE DEALERSHIP GAVE ME AND AM WAITING FOR IT TO COME IN. IN THE MEANTIME, I DRIVE THE CAR WITH A TOWEL PLACED BETWEEN THE METAL AND LOOSE WINDOW TO PREVENT RATTLING AND HOPE THE WINDOW DOESN'T UNSTICK FROM THE TOP OF WHICH 20" ARE STILL GLUED! NEVER AGAIN, CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS! *TR

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