NHTSA Complaint #10464357 — 2004 HONDA CIVIC HYBRID

IMA FOR ENGINE IS IN DEGRADED STATE. TOLD THE BATTERIES ARE FAILING AND NEED TO BE REPLACED. HOWEVER, CAR IS SUPPOSED TO BE UNDER WARRANTY UNTIL 80,000 MILES, NOW @85,428. PROBLEM WITH THE IMA BATTERIES IS A KNOWN PROBLEM, YET HONDA DOES NOTHING TO RESOLVE ISSUES WITH MULTIPLE IMA ISSUES. GOOGLE HONDA CIVIC HYBRID IMA BATTERY 2004. IF ONE LIVES IN CALIFORNIA, THE BATTERY WARRANTY GOES TO 150,000 MILES. THE HONDA INSIGHT AND HONDA HYBRID CIVIC'S IMA BATTERY SYSTEM IS SIMILAR, BUT WITH THE HONDA INSIGHT, 2002-04 INSIGHTS, BUT A RECALL FOR THE IDENTICAL PROBLEM, LETTER BELOW. THIS SAME WARRANTY SHOULD BE EXTENDED TO 04 HONDA CIVIC HYBRID OWNERS LIVING IN AZ, CA, CO, FL, HA, NV & TX. DATE: MAY 12, 2006 TO: ALL HONDA SALES, SERVICE & PARTS MANAGERS FROM: AMERICAN HONDA SERVICE DIVISION RE: CAMPAIGN ANNOUNCEMENT AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE TO REPLACE CERTAIN IMA COMPONENTS TO HELP PREVENT IMA BATTERY DETERIORATION. WE ARE ALSO ANNOUNCING A WARRANTY EXTENSION FOR THE IMA BATTERY. CURRENTLY, THIS PRODUCT UPDATE AND WARRANTY EXTENSION APPLIES ONLY TO STATES WHERE THERE IS AN ABNORMALLY HIGH REPLACEMENT RATE FOR IMA BATTERIES. THESE STATES INCLUDE ARIZONA, CALIFORNIA, COLORADO, FLORIDA, HAWAII, NEVADA AND TEXAS. IN THESE STATES, THE WARRANTY FOR THE IMA BATTERY HAS BEEN EXTENDED TO 10 YEARS OF 150,000 MILES, WHICHEVER OCCURS FIRST. ... TO VERIFY ELIGIBILITY FOR THE IMA BATTERY WARRANTY EXTENSION, YOU MUST DO A VIN STATUS INQUIRY. FOR MORE INFORMATION ON THE WARRANTY EXTENSION, REFER TO SERVICE BULLETIN 06-027: WARRANTY EXTENSION: IMA BATTERY. CUSTOMER NOTIFICATION CUSTOMERS WILL BE SENT A NOTIFICATION OF THE PRODUCT UPDATE AND WARRANTY EXTENSION THE WEEK OF MAY 22, 2006. APPROXIMATELY 4,700 VEHICLES ARE AFFECTED BY THIS UPDATE CAMPAIGN. ... SINCERELY, AMERICAN HONDA MOTOR CO., INC. HONDA AUTOMOBILE DIVISION *TR