NHTSA Complaint #10464289 — 2009 FORD FOCUS

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND FRONT END OF THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. IN ADDITION, THERE WAS A STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE SPEED WAS REDUCED AND THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THE FRONT PASSENGER'S SIDE TIRE COMPLETELY DEFLATED. THERE WAS NO FLAMES PRESENT. THE ROADSIDE ASSISTANCE REPLACED THE DEFECTIVE TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SIMILAR. THE TECHNICIAN STATED THE DEFECT WAS RELATED TO FAULTY SUSPENSION. THE REPAIRS WERE PERFORMED ON DIFFERENT OCCASIONS WHICH CONSISTED OF REPLACING THE FRONT LOWER CONTROL ARM, FRONT RACK AND PINION. IN ADDITION, A FOUR WHEEL ALIGNMENT AND CAMBER KIT INSTALLATION WAS PERFORMED. THE FAILURE RECURRED AFTER THE REPAIRS. THERE WERE A TOTAL OF SIX SET OF TIRES REPLACED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.