NHTSA Complaint #10464245 — 2010 FORD F-150

THE INSTRUSTMENT PANEL OF THE TRUCK HAS FAILED. THE PANEL WHILE DRIVING GOES THROUGH ALL CYCLES OF LIGHTS, BELLS, AND OPTIONS ON THE INSTRUSTMENT CLUSTER , CAUSING US TO NOT BE ABLE TO SEE THE CURRENT INFORMATION. THE AC GOES OUT EACH TIME IT HAPPENS. THE TRUCK WILL NOT START MANY TIMES- AND YOU HAVE TO HIT THE DASH BOARD TO MAKE IT START - TAKES SEVERAL ATTEMPTS. IT HAS GONE OUT OF GEAR ONCE DURING THIS. WE HAVE BEEN WORKING WITH THE LOCAL FORD DEALER, WHERE WE PURCHASED THE VEHICLE, AND HAVE NOW BEEN WAITING ON THE PART FOR OVER A MONTH, WE ARE TOLD EACH TIME IT IS ON BACK ORDER. THEREFORE, LEADING US TO BELIEVE A LARGE NUMBER OF FORD TRUCK OWNERS ARE EXPERIENCING THE SAME PROBLEM. WE HAVE SPOKE TO FORD CUSTOMER RELATIONS THIS MORNING- AND NOW TOLD IT WILL BE ESTIMATED THE 9TH FOR PART TO ARRIVE AND THEY WILL NOT FOLLOW UP UNTIL THE 12TH. WHICH IS CAUSING US TO HAVE A FAULTY- POTENTIALLY UNSAFE VEHICLE FOR OVER ONE AND HALF MONTHS. *TR