NHTSA Complaint #10463884 — 2009 JEEP WRANGLER

UNDER NORMAL DRIVING OF THE JEEP IN FOUR WHEEL DRIVE HIGH RANGE, THE TRANSMISSION WARNING OF OVERTEMPERATURE COMES ON. THIS IS TO WARN OF A HIGH TEMPERATURE AND HELP PREVENT THE OIL FROM OVERFLOWING ONTO THE EXHAUST AND CAUSING A FIRE. THIS WARNING HAPPENS EVERYTIME THE JEEP IS DRIVEN IN FOUR WHEEL DRIVE HIGH RANGE ON ANY SANDY SURFACE. THIS IS A DEFECT IN THE PROPER SIZING OF THE TRANSMISSION COOLER. I HAVE SPOKEN WITH NUMEROUS PERSONS WITH THE SAME RESULTS. THE DEALERSHIPS RESPONSE IS TO CHANGE THE TRANSMISSION COOLER WITH THE AUX COOLER NOW OFFERED, BUT THIS IS A THE OWNER'S COST. I WAS INSTRUCTED BY A CLAIMS AGENT, [XXX], AT CHRYSLER THAT THERE IS NO RECALL SO THEY DECLINED MY CLAIM. IT IS DISAPPOINTING THAT I WANT TO BE PROACTIVE IN PREVENTING A KNOW ISSUE WITH MY JEEP AND THE ANSWER IS THAT THERE IS NO RECALL SO THE ARE DECLINING TO ADDRESS. PLEASE LET ME KNOW IF THERE IS MORE INFORMATION THAT I CAN GIVE ON THE SITUATION. THANKS FOR YOUR TIME. *TR