NHTSA Complaint #10463540 — 2004 HONDA CR-V

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10463540
Vehicle	2004 HONDA CR-V
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 26, 2012
Date Filed	June 29, 2012
Mileage	91,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY AIR CONDITIONER CONDENSER EXPLODED. I TURNED ON THE AIR CONDITIONER AND AT FIRST HOT AIR WAS COMING THROUGH..THEN NOTHING. TOOK IT TO THE HONDA DEALER IN MANASSAS AND THEY INFORMED ME THAT THE AIR CONDITIONER CONDENSER EXPLODED AND THERE WERE SMALL METAL PIECES THROUGHOUT THE LINE. THEY WANTED OVER $4000 TO REPAIR IT. THEY LATER COUNTER OFFERED TO FIX IT FOR $2600. AFTER I DID RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR CRV'S 2002-2004. I WAS TOLD NOT TO DRIVE THE CAR BECAUSE THE CONDENSER COULD LOCK UP AND CAUSE OTHER PROBLEMS. I DON'T UNDERSTAND WHY I HAVE TO PAY FOR SOMETHING THAT IS CLEARING A DAMAGE AND DEFECTIVE PIECE OF MACHINERY THAT WAS INSTALLED BY HONDA. THIS IS MY CAR THAT I NEED SO THAT I CAN CONTINUE TO SERVE MY COMMUNITY AS A VOLUNTEER AND AS A SUBSTITUTE TEACHER. *TR

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