NHTSA Complaint #10463328 — 2004 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10463328
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 2, 2012
Date Filed	June 27, 2012
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

O/D LIGHT CAME ON AND THE TRANSMISSION STARTED SLIPPING AND SLAMMING IN AND OUT OF GEARS AND THE ENGINE STARTED OVER REVVING. I HAVE TO PULL OFF THE ROAD AND TURN CAR OFF AND WAIT ABOUT 10 SECONDS TO START CAR AGAIN IN ORDER FOR PROBLEM TO CLEAR. THIS HAS HAPPENED MAY TIMES SINCE. I BOUGHT THE CAR NEW AND HAVE RETURNED IT TO THE FORD DEALER 3 TIMES WHILE UNDER WARRANTY AND THERE FIXES WOULD NOT LAST LONG. NOW THEY WANT $3,000 TO REPLACE THE TRANSMISSION WHICH I FEEL THEY SHOULD HAVE DONE IN THE FIRST PLACE. I CONTACTED FORD CUSTOMER SERVICE AND OF COURSE THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. I FEEL BECAUSE OF THE CARS HISTORY AND LOW MILES ON IT THEY SHOULD HAVE AT LEAST DONE SOMETHING. I FEEL IF THIS HAPPENS ON A MAJOR HIGHWAY IT COULD CAUSE A MAJOR ACCIDENT. *TR

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