NHTSA Complaint #10463224 — 2003 AUDI TT

THE VEHICLE HAS BEEN IN FOR REPLACEMENT FOR THE DIGITAL CLUSTER, THERMOSTAT AND COOLING PUMP. THEN I REPLACED THE CLUSTER FOR THE FIRST TIME 9/2011. SAME DAY AFTER PUTTING IN THE NEW CLUSTER THE DEALERSHIP STATED IT WAS DEFECTIVE BECAUSE THE FUEL GAUGE WOULD NOT FUNCTION PROPERLY AND REPLACED A FEW DAYS LATER. THE CLUSTER WAS REPLACED AGAIN WHEN THE SPEEDOMETER NEEDLE WOULD NOT MOVE AND STAYED BELOW ZERO. ON THAT SAME DAY I PICK UP THE CAR AND DROVE LESS THAN A MILE AND THE DIGITAL CLUSTER FADED OUT TO A BLANK SCREEN. I TURN AROUND AND TOOK THE CAR BACK TO THE DEALERSHIP WAS INFORM THAT THEY WILL ORDER ANOTHER CLUSTER AND CALL ME FOR THE INSTALL WHICH WAS DONE A FEW DAYS LATER. NOW THE DIGITAL CLUSTER IS NOT MAKING ANY WARNING SOUNDS. WHEN I PRESS THE BUTTON MANUALLY TO SEE, IF THERE ARE ANY PROBLEMS IT SHOWED A SERVICE VISIT WAS COMING UP AND THE SYMBOL TO CHECK THE OIL LEVEL AND WATER PUMP. THE SERVICE ADVISOR STATED THIS WAS NORMAL TO SEE WHICH CONTRADICTS THE CAR MANUAL AND ANOTHER AUTHORIZED DEALER IN A DIFFERENT STATE WHOM REPLACE THE COOLING PUMP AND THERMOSTAT. I TOOK THE CAR TO THE DEALERSHIP AND INFORM THEM THAT THE CLUSTER WAS NOT ALARMING FOR ANY SERVICES COMING DUE OR PROBLEMS AND THE CAR NOW HAS A SLIGHT JERK FORWARD WHEN I PRESS THE BRAKES. THERE REPORT STATED DIFFERENTLY LIKE THE CAR RAN ROUGH, THE PANEL LIGHTS WERE FLASHING AND THE CAR SAT FOR A LONG PERIOD OF TIME. THERE DIAGNOSTIC WAS THE TRANSMISSION NEEDED TO BE REPLACED BUT THE CLUSTER WAS FINE. WHEN I PICK UP THE CAR THE SERVICE ADVISOR STATED THE CAR WAS STILL IN GOOD SHAPE NO ALARM EXCEPT FOR THE TRANSMISSION AND ITS WAS NOT THAT BAD BUT AFTER I GOT HOME AND VIEWED THE PAPERWORK IT SHOWED EVERY COMPONENT ON THE VEHICLE INSPECTION REPORT NEEDED FURTHER ATTENTION. I PHONED THE NEXT DAY AND THE SERVICE ADVISOR STATED THE TECHNICIAN MAY HAVE MADE A MISTAKE. *JB