NHTSA Complaint #10462781 — 2007 BMW 530XI

THE PROBLEM THAT I AM HAVING STARTED ON JUNE 18, 2012, WHEN I HEARD A CLICKING SOUND COMING FROM THE DRIVERS? SIDE EVERY TIME I TURNED OFF THE IGNITION. THE CLICKING SOUND ONLY OCCURRED WHEN I TURNED OFF THE IGNITION, AND WAS ONLY HEARD FROM THE FRONT OF THE CAR. ON JUNE 19, 2012, I DECIDED TO VISIT THE BMW SERVICE DEPARTMENT TO SEE IF THEY COULD GET TO THE BOTTOM OF THIS CLICKING MY 530XI HAD. AT THIS TIME, NO ERROR MESSAGES WERE PRESENT ON THE IDRIVE SYSTEM. I DID NOT HAVE TIME TO HAVE A DIAGNOSTIC TEST THAT DAY, SO I DECIDED I WOULD RETURN THE FOLLOWING DAY TO HAVE A DIAGNOSTIC TEST PERFORMED ON IT. ON MY WAY HOME (1.5 MILE DRIVE), I HAD THE FOLLOWING MESSAGE ON MY IDRIVE SYSTEM ?AWD, DSC, ABS, AND EMERG EBV? THIS HAD ME VERY WORRIED, AND I STARTED RESEARCHING IF OTHER BMW OWNERS WERE HAVING THE SAME PROBLEM AS I DID. AFTER TALKING TO SEVERAL BMW OWNERS, THEY POINTED OUT TO ME THAT THEY ALSO EXPERIENCED THIS PROBLEM IN THE PAST, AND THAT THE PROBLEM THAT THEY HAD INVOLVED A DEFECTIVE TRANSFER CASE ACTUATOR MOTOR (BMW PART 27-10-7-546-671). ON JUNE 20, 2012, I AGAIN VISITED THE BMW SERVICE CENTER AND HAD THE DIAGNOSTIC TEST RUN ON MY VEHICLE. THE PROBLEM CAME BACK AS A DEFECTIVE TRANSFER CASE ACTUATOR MOTOR. *TT