NHTSA Complaint #10462767 — 2010 BMW 335I

TL* THE CONTACT OWNS A 2010 BMW 335I. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A FAILURE IN WHICH POWER WOULD NOT BE TRANSMITTED TO THE REAR WHEELS. THE ENGINE CONTINUED TO RUN, BUT THE REAR WHEELS WOULD NOT RECEIVE POWER FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT RECEIVED NO ASSISTANCE. THE DEALER DID NOT BELIEVE THAT THE CONTACT HAD ENCOUNTERED THE FAILURES AS DESCRIBED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT IT WAS IMPOSSIBLE FOR THEIR DIAGNOSTIC SYSTEM TO NOT DETECT THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURER ALSO STATED THAT THEY WERE CLOSING THEIR CASE AND WOULD NO LONGER COMMUNICATE WITH THE CONTACT ABOUT THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.