NHTSA Complaint #10462698 — 2005 FORD FIVE HUNDRED

TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED LTD. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO LUNGE FORWARD AND BACKWARD BEFORE STALLING. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER, TURNED THE ENGINE ON AND OFF AND THE VEHICLE STARTED IMMEDIATELY. THE FAIL SAFE MODE WARNING LIGHT STARTED TO ILLUMINATE. THE DEALER WAS NOTIFIED OF THE ISSUE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. THE CONSUMER STATED BEFORE SHE STARTED DRIVING ON THE ROAD, SHE BACKED OUT OF A PARKING SPACE. SHE HAD HER FOOT ON THE BRAKE SLIGHTLY AS SHE WAS BACKING UP, WHEN THE VEHICLE TRIED TO LUNGE FORWARD THEN BACKWARD. SHE APPLIED THE BRAKE ALL THE WAY, STOPPED THE VEHICLE, BUT DID NOT TURN IT OFF AND THE FAIL SAFE MODE WARNING LIGHT ILLUMINATED. SHE TRIED TO BACK UP AGAIN, BUT IT STILL WASN'T RUNNING CORRECTLY, BUT SHE MANAGED TO FINISH BACKING OUT AND STRAIGHTENED OUT THE VEHICLE. THE FAIL SAFE MODE LIGHT STAYED ON. SHE SAT FOR A MINUTE AND BEGAN TO EXIT THE PARKING LOT. SHE ONLY DROVE 500 FEET, WHEN THE INCIDENT HAPPENED AGAIN. UPDATED 10/01/12