NHTSA Complaint #10462481 — 2009 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10462481
Vehicle	2009 KIA SORENTO
Component	POWER TRAIN
Date of Incident	June 1, 2011
Date Filed	June 20, 2012
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE TRANSAXLE AND HIGH/LOW SOLENOID WERE THE PROBLEMS. THE CAR IS IN THEIR POSSESSION NOW BUT AFTER A QUICK TALK WITH OUR SERVICE ADVISOR I HIGHLY DOUBT THEY WILL BE FIXING ANYTHING. A QUICK GOOGLE SEARCH SHOWS ALMOST ALL 2005+ SORRENTOS HAVE TRANSMISSION PROBLEMS. PLEASE DO SOMETHING ABOUT KIA AND KEEP THEM IN CHECK. *JS

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