NHTSA Complaint #10462480 — 2005 LEXUS RX330

MY 2005 LEXUS RX 330 WITH ONLY 39459 MILEAGE WAS TOLD THE WATER PUMP IS LEAKS, WHEN I REPLACED THE BATTERY AT INDEPENDENT SHOP. WHEN FOR A RECALL (ENGINE CRANKSHAFT PULLEY) DONE BY DEALER THAT COUPLE MONTH AGO ON MILEAGE 39152, DEALER ALSO PERFORMED MULTI POINT INSPECTION DID NOT SPOT ANY WATER PUMP LEAKS. HOWEVER, I BROUGHT CAR BACK TO DEALER TO DIAGNOSTIC, INSPECTED STATES THAT FOR POSSIBLE COOLANT LEAKS - WATER PUMP TIMING BELT PACKAGE COST $1,995.00 FOR REPLACEMENT. THAT IS OUTRAGEOUS, I COULD NOT BELIEVE THAT THE WATER PUMP IS FAILING AT THE CAR ONLY HAS UNDER 40K MILES. THIS IS A VERY SERIOUS ISSUE FOR SAFETY AS AN ENGINE WITH FAILED WATER PUMP MIGHT BE CAUSE A VERY SERIOUS DAMAGES AND INJURY WHEN DRIVING. IN THIS CASE HEREBY, I'M SENDING THIS COMPLIANT TO NHTSA, I HOPE ODI OFFICE WOULD START TO INVESTIGATION FOR THIS ISSUE. LEXUS SHOULD MAKE RECALL FOR THIS LOW QUALITY PARTS INSTEAD OF PUT OTHER PEOPLES LIFE IN DANGERS WHEN DRIVING. TO EMPHASIZE THAT I HAVE FOUND OUT ON YOUR WEBSITE THERE ARE SAME COMPLAINTS FOR FAILED WATER PUMP AS WELL. AND I BELIEVE THAT THERE ARE LOTS OF CAR OWNER HAVE SAME PROBLEMS JUST WERE NOT AWARE OF WHERE THEY COULD MAKE COMPLAINTS. THANK YOU SO MUCH FOR YOUR ATTENTION IN THIS MATTER. *JS