NHTSA Complaint #10462382 — 2011 DODGE GRAND CARAVAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10462382 |
| Vehicle | 2011 DODGE GRAND CARAVAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,205 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OCCASIONS. THEY HAVE DONE NUMEROUS REPAIRS, BUT UNABLE TO FIND A FIX. PROBLEM HAS PROGRESSED TO MISFIRE AT HIGHWAY SPEEDS WHICH CAUSES A VIOLENT SHAKE UNTIL I MANUALLY DOWNSHIFT (WITH ELECTRIC SHIFTER) I HAVE MADE FORMAL COMPLAINTS TO CHRYSLER, BUT NO CALL BACKS. DEALER HAS FOUND CODES P0300, AND P0301 PENDING, STORED, AND ACTIVE ON VARIOUS TIMES. ACCORDING TO CHRYSLER MASTER TECH, CHRYSLER KNOWS OF DEFECT AND EFFECTS EARLY 3.6 PENTASTAR ENGINE, BUT HASN'T FOUND A FIX. WHAT MAKES THIS A SAFETY CONCERN, IS THAT I TO MERGE ON THE HIGHWAY, OR PASS A VEHICLE, I HAVE TO RACE THE ENGINE, AND HOPE THE ENGINE DOESN'T FAIL OR SHUT OFF. CURRENTLY, IM AWAITING ANOTHER APPOINTMENT WITH CHRYSLER, BUT KNOWING THERE ISN'T A FORMAL SOLUTION HAS ME CONCERN FOR THE SAFETY OF MY CHILDREN AS I DRIVE THEM AROUND. *JS
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