NHTSA Complaint #10462052 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	10462052
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	May 18, 2012
Date Filed	June 18, 2012
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH IN REVERSE, THE STEERING WHEEL UNEXPECTEDLY SEIZED WITHOUT WARNING. THE STEERING WHEEL WAS MANEUVERED NUMEROUS TIMES AND THEN EVENTUALLY RELEASED. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

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