NHTSA Complaint #10461996 — 2005 INFINITI FX35

STARTED IN 2008 FOR FIRST TIME, BUT WAS INTERMITTENT. BY SUMMER OF 2011 NONE OF THE DOORS/REAR HATCH UNLOCK OR LOCK AUTOMATICALLY. NEITHER USING THE FOB CLICKER, OR PRESSING ANY OF THE INTERIOR LOCK/UNLOCK BUTTONS ACTIVATES THE LOCKS. SINCE THERE IS ONLY ONE KEY HOLE, FOR ENTIRE VEHICLE, ON DRIVER'S SIDE, I AM UNABLE TO ACCESS REAR HATCH AREA, AND THIS IS WHERE I KEEP MY DOG AS WELL AS CAGED PET BIRDS WHEN TRANSPORTING. TO UNLOCK HATCH, I HAVE TO USE KEY TO UNLOCK DRIVER'S SIDE DOOR, THEN REACH MY ARM BACK TO THE REAR PASSENGER DOOR AND UNLOCK MANUALLY. THEN I CAN ENTER THROUGH REAR PASSENGER DOOR (DRIVER'S SIDE) AND CRAWL OVER SEATS TO CLIMB INTO REAR HATCH AREA WHERE I CAN FINALLY TAKE OFF PROTECTIVE COVER FOR MANUAL HATCH RELEASE. I THEN HAVE TO EXIT VEHICLE THROUGH REAR HATCH TO KEEP IT FROM SHUTTING CLOSED DUE IT'S MOTORIZED CLOSING SYSTEM. I ALSO TRANSPORT CHILDREN, AND I AM EXTREMELY WORRIED ABOUT SOMETHING GOING WRONG IF THE DRIVER'S SIDE DOOR FAILS, OR KEY BREAKS. ONLY WAY TO ENTER VEHICLE IS TO SMASH THROUGH WINDOWS. DEALERSHIP AND MANUFACTURE CLAIM THIS IS NOT THEIR PROBLEM EVEN THOUGH THIS ISSUE IS EXTREMELY COMMON FOR THE INFINITI FX35. *TR