NHTSA Complaint #10461819 — 1972 MERCEDES BENZ 350SL

STRUCTURE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10461819
Vehicle 1972 MERCEDES BENZ 350SL
Component STRUCTURE
Date of Incident
Date Filed
Mileage 153,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

SEVERAL MONTHS AGO I PURCHASED AN EXCELLENT CLASSIC 1972 MERCEDES 350SL. I HAD A SAFETY INSPECTION BY A LOCAL MERCEDES DEALER (AUTOHAUS ON EDENS IN GLENCOE IL) BEFORE I COMMITTED TO BUYING THE CAR. AT THE TIME, NO SERIOUS PROBLEMS WERE IDENTIFIED OR REPORTED. A FEW WEEKS AGO, I TOOK THE CAR TO A CLASSIC MERCEDES SPECIALIST (AXEL'S AUTOMOTIVE) WHO DISCOVERED AN OPEN RECALL ON THE CAR FOR THE SUBFRAME. HE REPORTED THE PROBLEM TO THE SAME MERCEDES DEALER (AUTOHAUS) WHERE I ORIGINALLY HAD THE CAR INSPECTED. THEY (AUTOHAUS) ARE DECLINING THE RECALL REPAIR BECAUSE THE CAR IS NOW 40 YEARS OLD AND THEY SAY THAT ONCE THEY START WORKING ON IT, THERE WILL BE ADDITIONAL REPAIRS REQUIRED THAT ARE NOT A PART OF THE RECALL. THEY WANT ME TO PAY NEARLY $8,000 (WORST CASE) IN THE EVENT THEY HAVE PROBLEMS WITH THE REPAIR. NOW THEY WON'T RELEASE THE CAR UNLESS I SIGN A LIABILITY WAIVER. THE CAR IS BEAUTIFUL AND RUNS FINE, BUT IS NOW SITTING IN BACK OF THE MERCEDES DEALERSHIP. IS THIS SOMETHING YOU CAN HELP ME WITH. KIND REGARDS, {XXX}"PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552 (B) 96)." *JB
Check any vehicle history by VIN - Free vehicle history report