NHTSA Complaint #10461662 — 2007 DODGE DURANGO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10461662
Vehicle 2007 DODGE DURANGO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 67,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

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