NHTSA Complaint #10461627 — 2003 BMW Z4 STEERING:COLUMN

Complaint Details

ODI Number	10461627
Vehicle	2003 BMW Z4
Component	STEERING:COLUMN
Date of Incident	May 1, 2012
Date Filed	June 13, 2012
Mileage	9,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED WHILE DRIVING 45 MPH SHE COULD FEEL THE STEERING WHEEL JERKING AND IT BECAME HARD TO CONTROL. SHE ALSO STATED IT FELT LIKE THE STEERING WHEEL EXHIBIT EXCESSIVE RESISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,800 THE CURRENT MILEAGE IS 12,200 UPDATED 07/13/12*LJ BMW AGREED TO REPLACE THE STEERING COLUMN FREE OF CHARGE. UPDATED 07/18/12

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