NHTSA Complaint #10461511 — 2005 VOLKSWAGEN JETTA

THE CAR HAS 83K MILES, SINCE APPROX 1 YEAR AGO (73K MILES) THE LCD MULTIFUCTION DISPLAY IS GETTING DIMMER AND DIMMER UP TO THE POINT THAT SOMETIMES IS ALMOST UNREADABLE AND THE PROBLEM OCCUR ONLY WHEN THE CAR IS EXPOSED TO HIGH TEMPERATURES. (IN THE MORNING THE LCD BRIGHTNESS IS NORMAL). I DID SOME RESEARCH IN THE INTERNET AND FOUND OTHER PEOPLE HAVE THE SAME CONDITION. THE LCD MULTIFUNCTION DISPLAY SHOWS THE ODOMETER DATA, THE TRANSMISSION GEAR POSITION AND ALSO SHOWS SAFETY WARNINGS RELATED TO AIR BAGS MALFUNCTION AND FRONT AND REAR DOORS NOT PROPERLY CLOSED. I WAS ADVISED BY A DEALER SERVICE ADVISOR TO CONTACT VW CUSTOMER SERVICE BECAUSE THE REPAIR OF THIS DEFECT IS VERY EXPENSIVE AND ACCORDING TO HIM MAY BE CAUSED BY DEFECTIVE PARTS. I WAS TOLD BY VW CUSTOMER SERVICE THAT THERE IS NOTHING THEY CAN DO BECAUSE IS NOT RECOGNIZED AS A MANUFACTURER DEFECT. I UNDERSTAND THAT IT IS ILLEGAL FOR A CAR OWNER TO ALTER THE ODOMETER DURING THE LIFETIME OF THE CAR, IF THAT IS THE CASE SHOULD BE ILLEGAL A FOR A CAR MANUFACTURER TO SELL A CAR THAT AFTER SIX YEARS YOU ARE UNABLE TO READ THE ODOMETER INFORMATION.