NHTSA Complaint #10461253 — 2007 CHRYSLER 300C

I WAS OUT OF TOWN AND STOPPED AT A PARKING LOT, AND WHEN I STARTED TO LEAVE MY CAR WOULD NOT MOVE OUT OF PARK. I CALLED THE DEALER AND WAS TOLD THAT WHEN THE SHIFTER BREAKS THE CAR MUST BE TOWED FOR REPAIR. JUST AFTER I CALLED THE WRECKER A PICK-UP IN THE SAME PARKING LOT CAUGHT ON FIRE. THE BUSINESS TRIED TO EVACUATE THE PARKING LOT, BUT I WAS NOT ABLE TO LEAVE UNTIL THE WRECKER ARRIVED. THANK GOODNESS WE WERE FAR ENOUGH AWAY FROM THE BURNING PICK-UP THAT THERE WAS NO DAMAGE TO MY CAR, BUT THIS COULD HAVE BEEN A VERY DIFFERENT STORY IF I WAS PARKED NEXT TO THE PICK-UP. THE DEALER OVER-NIGHTED THE PART FROM TULSA OKLAHOMA AND REPLACED THE PART THE NEXT MORNING. WE WERE CHARGED FOR TOWING AND REPAIR. SINCE THERE HAVE BEEN THOUSANDS OF COMPLAINTS FOR THE SHIFTER BREAKING, I FEEL THAT THIS SHOULD HAVE BEEN A RECALL ITEM, THUS WE WOULD NOT HAVE BEEN CHARGED. *TR