NHTSA Complaint #10461021 — 2009 HONDA ACCORD

TL* THE CONTACT OWNS A 2009 HONDA ACCORD. THE CONTACT STATED THAT SHE WAS POSITIONED IN THE FRONT PASSENGER SEAT WHILE ATTEMPTING TO REMOVE HER CHILD FROM HIS CHILD RESTRAINT. DURING THE PROCESS, THE ANTI-THEFT SYSTEM ENGAGED AND LOCKED ALL OF THE DOORS. THE CONTACT WAS UNABLE TO OPEN ANY OF THE DOORS. THE CONTACT HAD TO BREAK THE FRONT WINDSHIELD IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ANTI-THEFT SYSTEM MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.