NHTSA Complaint #10460920 — 2006 CHEVROLET HHR

HAD A NEW KEY CUT TO REPLACE A LOST KEY. SHORTLY AFTER I RETRIEVED THE VEHICLE, KEY I WAS USING GOT STUCK IN THE IGNITION. I GOT IT OUT ONCE BUT I WAS NOT ABLE TO DO SO THE NEXT TIME I DROVE THE VEHICLE. APPARENTLY, THERE IS A KNOWN ISSUE WITH THE KEYS GETTING STUCK IN THE IGNITIONS OF THE HHR'S. FORTUNATELY, MY CAR WAS NOT RUNNING AT THE TIME THE KEY GOT STUCK IN THE IGNITION AS I HAVE DISCOVERED SEVERAL OTHER HAS IN MY RESEARCH. TWO EMPLOYEES I SPOKE WITH AT BACHMAN AUTO GROUP (STEVE AND TONY) INFORMED ME THEY ALREADY KNEW ABOUT THE KEY GETTING STUCK IN THE IGNITION OF THE HHR'S. IF THIS IS A KNOWN ISSUE, HOW...CAN THERE NOT BE A RECALL ON THIS TO HAVE THEM REPAIRED. I CONTACTED GM CORPORATE CUSTOMER SERVICE AND FROM THE SOUND OF THINGS I AM GOING TO LIABLE TO PAY FOR THE REPAIRS EVEN THOUGH THEY KNEW THESE VEHICLES HAD A HISTORY OF THE IGNITION LOCKING UP WHEN THE KEY IS STILL IN THE IGNITION. THEY KNEW OF THIS ISSUE. I FEEL THERE SHOULD BE A RECALL TO HAVE THE IGNITION REPLACED TO CORRECT THIS DESIGN FLAW. *JS