NHTSA Complaint #10460862 — 2007 FORD EDGE

APPROXIMATELY 6 WEEKS AGO I FOUND OUT THAT I HAD A BIG PROBLEM WITH MY CAR. I WAS TOLD I WAS NOT TO DRIVE IT BECAUSE IF THE PTO UNIT WENT OUT MY REAR WHEELS WOULD NOT FUNCTION BECAUSE IT IS ALL WHEEL DRIVE AND IT WOULD BE DANGEROUS TO DRIVE THE VEHICLE. WELL FORD MOTOR COMPANY WAS TO SHIP PARTS OUT IN 2 WEEKS, WELL THAT DIDN'T HAPPEN. THEN AGAIN I WAS TOLD THE PARTS WOULD BE HERE LAST WEEK AND THEY TOOK ME OFF BACK ORDER AND SAID MY PARTS WOULD BE HERE BY MONDAY JUNE 4TH. WELL GUESS WHAT MY PART DIDN'T MAKE IT. THE LIST OF BACK ORDERS ACCORDING TO [XXX] AT FORD MOTOR COMPANY IS 1700 AS OF YESTERDAY. SO HOW MANY ORDERS HAVE THEY ALREADY FILLED? THEY ONLY USED THIS TRANSMISSION IN 2 VEHICLES FOR EITHER 1 OR 2 YEARS. I KNOW THAT SOME PEOPLE HAVE BEEN WAITING FOR MONTHS. AT LEAST 3 TO 4 ALREADY. I KNOW THIS IS A SAFETY PROBLEM AND WOULD APPRECIATE IF YOU COULD LOOK INTO THIS FOR ME AND ALL THE 1700+ CONSUMERS. THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR