NHTSA Complaint #10460748 — 2002 GULF STREAM SUN VOYAGER

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER RV. THE CONTACT WAS DRIVING 45 MPH AND AS THE BRAKES WERE APPLIED, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKES OVERHEATED AND BEGAN SMOKING BEFORE IGNITING. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V092000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE WARNING). PER THE RECALL, THE DEALER WAS TO REPAIR THE BRAKE LINING, ROTORS AND OTHER COMPONENTS IF THEY WERE DAMAGED AS A RESULT OF THE RECALLED COMPONENT. THE CONTACT'S ENTIRE BRAKING SYSTEM WAS DAMAGED AS A RESULT OF THE FAILURE HOWEVER, THE DEALER ADVISED THAT THEY WOULD ONLY MAKE REPAIRS TO THE BRAKE PADS, ROTORS AND THE REAR AXLE SEAL. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE REAMING FAILURES OF THE BRAKING SYSTEM WOULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT WAS ADVISED THAT HE WOULD HAVE COVER THE COST OF REPAIRS ALTHOUGH THE RECALL STATED OTHERWISE. THE DEALER CONTINUED TO INFORM THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIRS THAT WERE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 23,000. UPDATED 6/15/12 *CN