NHTSA Complaint #10460634 — 2011 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10460634
Vehicle	2011 JEEP WRANGLER
Component	STEERING
Date of Incident	May 28, 2012
Date Filed	June 5, 2012
Mileage	19,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

AFTER SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE, THE VEHICLE REMAINED IN 4 WHEEL DRIVE AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLOW SPEED. THE JEEP DEALER FOUND A DISCONNECTED 4 WHEEL DRIVE ACTUATOR CABLE TO THE TRANSMISSION. A NEW REPLACEMENT BUSHING WAS INSTALLED AT THE TRANSMISSION. THE DEALER INDICATED THAT THE REPLACEMENT PART MAY HAVE BEEN IMPROVED BECAUSE IT DID NOT HAVE THE SAME PART NUMBER AS THE ORIGINAL. *TR

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