NHTSA Complaint #10460620 — 2009 DODGE CARAVAN

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10460620
Vehicle	2009 DODGE CARAVAN
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	April 5, 2012
Date Filed	June 5, 2012
Mileage	71,282 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE LIFT GATE DID NOT HAVE A KEYHOLE IN WHICH YOU COULD LOCK OR UNLOCK THE LIFTGATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 71,282.

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