NHTSA Complaint #10460457 — 2008 DODGE AVENGER

TL* THE CONTACT OWNS A 2008 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THERE WAS A PROBLEM WITH THE RACK AND PINION HOWEVER, THEY WERE UNABLE TO IDENTIFY EXACTLY WHAT IN THE RACK AND PINION WAS MALFUNCTIONING. THE VEHICLE WAS THEN TAKEN TO THE CONTACT'S PERSONAL MECHANIC AND THE STEERING PUMP WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MECHANIC THEN INSTALLED THE ORIGINAL STEERING PUMP BACK ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 58,000.