NHTSA Complaint #10460446 — 2009 TOYOTA COROLLA MATRIX

ON MAY 30,2012 WHILE DRIVING MY 2009 TOYOTA COROLLA WITH 27,000 MILES , WE ARE THE ORIGINAL OWNERS, DOWN ROUTE ONE IN PEABODY, MASSACHUSETTS IN HEAVY FAST LANE TRAFFIC THE AUTO, FOR NO REASON SLOWED TO ALMOST A STOP AND COULD NOT BE ACCELERATED. WITH THE HAZARD LIGHTS ON IT WAS DIFFICULT TO GET TO THE SIDE OF THE HIGHWAY AS NO ONE SEEMED TO RECOGNIZE THE MEANING OF HAZARD LIGHTS.I LET THE CAR REST AND WHEN I STARTED IT EVERYTHING SEEMED FINE AND I DROVE TO REVERE WITHOUT A PROBLEM. I PARKED THE CAR IN THE NORTHGATE SHOPPING MALL AND WHEN I RETURNED A FEW HOURS LATER THE AUTO WAS TOTALLY DEAD AND I HAD TO HAVE IT TOWED TO WINTHROP. THEY COULD NOT DIAGNOSE THE PROBLEM BECAUSE OF THE DEAD BATTERY THAT THEY REPLACED AT A COST OF $129.00. THEY TOLD US TO DRIVE LOCALLY FOR A WHILE. SO FAR THE PROBLEM HAS NOT RECURRED. WHAT STARTED OUT A $20,000.00 PURCHASE FOR SAFETY AND RELIABILITY HAS BECOME SOMETHING ELSE. WE WOULD LIKE AN EXPLANATION ABOUT THIS PROBLEM AND WE UNDERSTAND THIS IS NOT AN ISOLATED INCIDENT. WE ARE NOW IN A SITUATION OF TRADING THE 2009 COROLLA ,(SOMETHING WE CANNOT AFFORD) OR SELLING IT TO SOME UNSUSPECTING PERSON, SOMETHING WE DO NOT CARE TO DO. EVEN IF IT NEVER HAPPENS AGAIN THE SEEDS OF FEAR HAVE BEEN PLANTED. *TR