NHTSA Complaint #10460419 — 2012 KIA OPTIMA

BRAND NEW VEHICLE PULLED TO RIGHT AND ALSO DRIFTED LEFT TO RIGHT AT 8 MILES ON HIGHWAY WITH A SPEED OF 55. I THOUGH ALL THAT IT NEEDED WAS A SIMPLE ALIGNMENT I TOOK IT BACK TO THE DEALER AT JUST UNDER 3000 MILES AND THE TECH DROVE IT AND TOLD ME IT WAS FINE I JUST NEED TO GET USED TO IT. THIS CAR DID NOT DRIVE LIKE THE 2 THAT I HAD DRIVEN BEFORE I PURCHASED IT. THE TECH DID AN ALIGNMENT AND SAID THE REAR WHEEL WAS OFF FROM THE FACTORY . THE CAR STILL DID THE SAME THING IT FELT LOOSE AND DRIFTED ON HIGHWAY AND STRAITWAYS. I TOOK IT TO ANOTHER DEALER THAT DAY AND THE TECH DROVE IT FOR 30 SECONDS AND NOTICED THE STEERING IS WAS NOT RIGHT.HE SPENT A GREAT DEAL OF TIME PERFORMING AN ALIGNMENT AND ONCE I DROVE IT WAS FINE. THERE WAS A SLIGHT PULL TO THE RIGHT BUT MOST CARS DO HAVE THAT. THE TECH GAVE ME A PRINT OUT OF THE ALIGNMENT AND THE FRONT CAMBER WAS NOT TO FACTORY SETTINGS HE TOLD ME THAT HE COULD NOT ADJUST IT. AFTER DRIVING 700 MILES LATER THE LOOSE FEELING AND THE DRIFTING RETURNED. I HAVE CONTACTED THE ORIGINAL DEALER AGAIN AND I AM HOPING FOR A RESOLUTION SOON. *TR