NHTSA Complaint #10460350 — 2000 NISSAN PATHFINDER STEERING

Complaint Details

ODI Number	10460350
Vehicle	2000 NISSAN PATHFINDER
Component	STEERING
Date of Incident	December 22, 2011
Date Filed	June 2, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

RECALL R1107 PERTAINS TO INTERSTATE TOWERS. WERE REPAIRED HAD IN SHOP FROM DEC 22 2011 - JAN 4 2012. COMPLAINT: WE WERE INFORMED THAT THE VEHICLE WAS PROPERLY REPAIRED AT THIS TIME. AFTER I INSPECTED MY VEHICLE I FOUND THAT THEY PLATED THE LEFT SIDE, AND THEY LEFT A HOLE IN THE FRAME RAIL. THEY SAID THEY COULD NOT FILL A HOLE WITHOUT BEING HELD LIABLE. RIGHT SIDE WAS JUST SPRAYED WITH UNDERCOAT. PICTURE SHOWS UNDERCOAT INSIDE OF FRAME RAIL BADLY ROTTED OUT AND NO REPAIRS MADE. ALSO THERE IS A 6" HOLE IN RIGHT REAR FRAME RAIL AROUND SPRING MOUNT WHICH IS A COMMON PROBLEM IN OTHER PATHFINDERS. I HAD A 1992 PATHFINDER THAT UPPER FRAME RAIL ROTTED OUT AND UPPER TRAILING ARM MOUNTS RIPPED OUT OF FRAME AND REAR END WAS RIPPED LOOSE. NISSAN SAID OUR 2000 PATHFINDER CLAIM HAS BEEN CLOSED (SATISFIED) AND WE HAVE NO RECOURSE. WE FEEL NISSAN SHOULD BUY THIS VEHICLE FROM US UNDER THEIR LEVEL THREE PLAN. WE JUST PAID THIS VEHICLE OFF AND BOUGHT IT FROM THE DEALER FIVE YEARS WHO DID ALL THE MAINTENANCE WORK ON IT PRIOR TO US BUYING IT AND THIS VEHICLE HAS ALWAYS BEEN TAKEN CARE OF. WE WERE PLANNING ON DRIVING THIS VEHICLE FOR YEARS AND NOW IT IS A SAFETY HAZARD. I WON'T DRIVE IT BECAUSE MY GRANDCHILDREN ARE IN MY VEHICLE DAILY. MY HUSBAND IS A MECHANIC AND HAS BEEN ALL OF HIS LIFE. WE HAVE PICTURES THAT CAN BE EMAILED TO YOU. WE HAVE CONTACTED NISSAN AND SO FAR THEY HAVE BEEN NO HELP. WE WOULD APPRECIATE ANY HELP YOU CAN PROVIDE. *TR

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