NHTSA Complaint #10460217 — 2003 LEXUS ES

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10460217
Vehicle	2003 LEXUS ES
Component	ENGINE
Date of Incident	March 3, 2010
Date Filed	June 1, 2012
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS *TR

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