NHTSA Complaint #10459956 — 2007 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10459956
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	April 1, 2011
Date Filed	May 29, 2012
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY 2007 TOYOTA PRIUS' REAR HATCHBACK LATCH RUBBER COVERING HAS MELTED INTO BLACK GOO. EVERY TIME I OPEN THE HATCH IT GETS ALL OVER MY FINGERS. I ASKED MY DEALER IF TOYOTA HAD RECALLED THE LATCH AND WAS TOLD NO. I DIDN'T HAVE IT REPLACED THEN BECAUSE IT IS VERY EXPENSIVE. HOWEVER I CAN'T TAKE IT ANYMORE AND AM GOING TO GET IT REPLACED BEFORE THE LATCH FAILS TO OPEN. IT IS GOING TO COST $257! THIS IS A SAFETY ISSUE AND A DEFECT ISSUE, NOT A NORMAL WEAR AND TEAR ITEM. TOYOTA HAS KNOWN ABOUT THIS AND DONE NOTHING TO FIX IT BY ISSUING A RECALL. SHAMEFUL. *TR

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