NHTSA Complaint #10459860 — 2009 JEEP WRANGLER

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE DROVE OVER A ROAD BUMP AND THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY IMMEDIATE PRESSURE TO THE BRAKE PEDAL TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LIFT KIT WAS INSTALLED ON THE SUSPENSION. THE FAILURE RECURRED APPROXIMATELY 14,000 MILES LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT VARIOUS DEALERS OFFERED NO ASSISTANCE. THE FAILURE RECURRED REPEATEDLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.