NHTSA Complaint #10459496 — 2011 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10459496
Vehicle 2011 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

WHEN I STARTED UP MY F-150 SUPER CREW CAB WITH THE ECOBOOST ENGINE THE SERVICE ADVANCED TRACK WARNING MESSAGE CAME ON. AS I WAS DRIVING WITH THIS ERROR MESSAGE ON THE DASH I FOUND THAT MY TURN SIGNALS WOULD NOT STAY ON UNLESS I HOLD THE TURN SIGNAL LEVER. LATER THAT DAY I WENT TO TAKE THE TRUCK INTO THE DEALER TO SHOW THEM THE ISSUE AND THE ERROR MESSAGE WAS GONE AND THE TURN SIGNALS WERE NOW FUNCTIONING FINE. SINCE THE ERROR WAS NO LONGER ON THE FORD DEALER COULD NOT DO ANYTHING ABOUT THE ISSUE. THE ERROR STAYED OFF FOR ABOUT 6 WEEKS AND THEN CAME ON AGAIN. NOW IT HAS BEEN COMING ON ABOUT EVERY 3 OR 4 DAYS SO I TOOK IT TO THE DEALER AND THEY DETERMINED THAT THE ISSUE IS WITH THE RACK AND PINION STEERING ASSEMBLY AND HAVE REPLACED THAT. I JUST GO THE TRUCK BACK AND HAVE NOT HAD TIME TO CONFIRM THAT THE ISSUE IS FIXED HOWEVER MY CONFIDENCE LEVEL IS NOT THERE AS THIS IS JUST ONE OF MANY ISSUES THAT I HAVE SEEN ON THIS TRUCK THAT APPEAR TO BE "COMPUTER" RELATED SINCE SHUTTING OFF THE TRUCK (OR AS I PUT IT REBOOTING) WILL CORRECT THE ISSUE. *TT

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