NHTSA Complaint #10459390 — 2012 FORD FUSION

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA

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Complaint Details

ODI Number 10459390
Vehicle 2012 FORD FUSION
Component SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

THE HEAD RESTS/RESTRAINTS OF THIS VEHICLE PROTRUDE FORWARD IN AN UNNATURAL WAY AND FORCE A PERSON'S HEAD FORWARD IN AN UNNATURAL POSITION. THIS IS CAUSING PINCHED NERVES IN MY NECK RESULTING IN TINGLING IN MY FEET WHEN I AM DRIVING. I HAVE RESEARCHED THIS ONLINE, AND HUNDREDS OF OTHER PEOPLE (MAYBE MORE) ARE COMPLAINING OF THE SAME PROBLEM WITH THE HEAD RESTS/RESTRAINTS, RESULTING IN VARIOUS PHYSICAL PROBLEMS FOR THOSE PEOPLE, INCLUDING BACKACHES, NECK ACHES, AND HEADACHES. NOT ALL FORDS HAVE THIS PROTRUDING HEAD REST, BUT A NUMBER OF THEM DO. I HAVE SEEN A LOT OF COMPLAINTS ON THE FOCUS AND EDGE AS WELL. I HAVE LOOKED AT OTHER MAKES BY OTHER COMPANIES, AND THEY DON'T HAVE THESE PROTRUDING HEADRESTS/RESTRAINTS. *TT

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