NHTSA Complaint #10459390 — 2012 FORD FUSION
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA
Complaint Details
| ODI Number | 10459390 |
| Vehicle | 2012 FORD FUSION |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
THE HEAD RESTS/RESTRAINTS OF THIS VEHICLE PROTRUDE FORWARD IN AN UNNATURAL WAY AND FORCE A PERSON'S HEAD FORWARD IN AN UNNATURAL POSITION. THIS IS CAUSING PINCHED NERVES IN MY NECK RESULTING IN TINGLING IN MY FEET WHEN I AM DRIVING. I HAVE RESEARCHED THIS ONLINE, AND HUNDREDS OF OTHER PEOPLE (MAYBE MORE) ARE COMPLAINING OF THE SAME PROBLEM WITH THE HEAD RESTS/RESTRAINTS, RESULTING IN VARIOUS PHYSICAL PROBLEMS FOR THOSE PEOPLE, INCLUDING BACKACHES, NECK ACHES, AND HEADACHES. NOT ALL FORDS HAVE THIS PROTRUDING HEAD REST, BUT A NUMBER OF THEM DO. I HAVE SEEN A LOT OF COMPLAINTS ON THE FOCUS AND EDGE AS WELL. I HAVE LOOKED AT OTHER MAKES BY OTHER COMPANIES, AND THEY DON'T HAVE THESE PROTRUDING HEADRESTS/RESTRAINTS. *TT
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