NHTSA Complaint #10459270 — 1996 CHRYSLER TOWN AND COUNTRY

TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE SERPENTINE BELT DETACHED FROM THE VEHICLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF SIX TIMES DUE TO THE RECURRING DETACHMENT OF THE SERPENTINE BELT. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD DETACH WHENEVER THE WEATHER WAS RAINY OR IF IT BECAME WET. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 153,000.