NHTSA Complaint #10459118 — 1997 FORD EXPEDITION

TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT VIEWED NHTSA CAMPAIGN ID NUMBER: 97V171000, POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL) AND STATED THE VEHICLE WOULD NOT PROPERLY SHIFT INTO PARK GEAR. WHEN SHE TRIED TO SHIFT INTO PARK, THE VEHICLE WOULD ROLL. SHE HAD TO APPLY THE BRAKE PEDAL, SHIFT INTO NEUTRAL GEAR, GET OUT OF THE VEHICLE AND PUSH IT BACK INTO THE DRIVEWAY WHILE FORCING THE GEAR INTO PARK. WHEN SHE TRIED TO START THE VEHICLE IT FAILED TO START UNLESS IT WAS IN NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD DOCUMENT THE CALL; OTHERWISE, THERE WAS NOTHING THEY COULD DO. THE FAILURE MILEAGE WAS 160,000.