NHTSA Complaint #10458731 — 2009 HARLEY-DAVIDSON FLHX

I HEARD A NOISE AS WELL AS FELT THE FRONT END FEEL WEIRD LIKE I MAY HAVE HAD A FLAT AS WELL AS A SCREECHING NOISE. I PULLED THE BIKE OVER TO THE SIDE OF THE ROAD TO INSPECT FOR WHAT MIGHT BE CAUSING THE NOISE AS WELL AS THE WEIRD FEELING OF THE FRONT END. WHEN I LOOKED I COULD SEE THE BALL BEARING COVER OPEN AND I COULD SEE THE BALL BEARINGS. I PARKED THE BIKE UNTIL I COULD GET MY TRAILER AND TAKE IT TO THE SERVICE DEPARTMENT AT HD. I WAS TOLD BY THE HD REP THAT THEY HAD NOT HAD ANY PROBLEMS WITH BEARINGS WEARING OUT WITH MY MODEL BUT WHAT I HAVE READ ONLINE IS THAT THERE HAVE BEEN MANY FAILURES WITH THE NEW STYLE BEARINGS, (9276A). I HAVE HAD MY BIKE SERVICED AT HD SINCE SHE WAS BRAND NEW AND I DON'T FEEL LIKE THEY HAVE CHECKED THESE BEARINGS WITHIN THE GUIDELINES OF MY MAINTENANCE GUIDELINES. I FEEL MY SAFETY AS WELL AS MY PASSENGERS HAVE BEEN COMPERMISED BY THIS NEGLECT OF NOT CHECKING UNTIL SOMETHING FAILS.