NHTSA Complaint #10458673 — 2003 MERCEDES BENZ E320 SERVICE BRAKES

Complaint Details

ODI Number	10458673
Vehicle	2003 MERCEDES BENZ E320
Component	SERVICE BRAKES
Date of Incident	April 26, 2012
Date Filed	May 16, 2012
Mileage	86,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING AT 45MPH TO GO TO WORK MY CAR LOST THE BRAKES. THE DISPLAY SHOWED BRAKES DEFECTIVE. LUCKILY I HAD PLENTY OF SPACE TO STOP THE CAR WITH EMERGENCY BRAKES. I DID DIAGNOSTIC ON THE CAR AND THE SENSOTRONIC BRAKE CONTROL SBC UNIT AS MERCEDES-BENZ CALLS IT (THE BRAKE UNIT) WAS DEFECTIVE. THIS IS UNACCEPTABLE DEFECT AND COULD BE LIFE THREATENING TO OTHERS IF THEY LOOSE THE BRAKES LIKE I DID WHILE DRIVING. DEALER DIAGNOSED THE CAR AS WELL AND REPLACED THE SBC PUMP.

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