NHTSA Complaint #10458176 — 2005 CHRYSLER CROSSFIRE ROADSTER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10458176
Vehicle	2005 CHRYSLER CROSSFIRE ROADSTER
Component	STRUCTURE
Date of Incident	March 17, 2012
Date Filed	May 12, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

PURCHASED THIS VEHICLE IN APRIL OF THIS YEAR, FROM A CHRYSLER DEALER. IT CAME WITH A PLASTIC WINDOW, WHICH I FOUND OUT, IS NOT FACTORY/STANDARD. THE DEALER REFUSED TO TAKE CARE OF IT. FOUND OUT ABOUT THE X31 AND SB-23035-11REVA BULLETIN, CONTACTED CHRYSLER ABOUT IT, GOT TURNED DOWN BECAUSE WE ARE THE 4TH OWNERS OF THE CAR, AND IT WAS 3,000 OVER THE 100K MILE LIMIT. I WROTE SERGIO MARCHIONNE, THE CEO OF CHRYSLER, GOT A REVIEW, BUT WAS TURNED DOWN AGAIN. TOLD THAT IT "WOULD NOT MAKE GOOD BUSINESS SENSE" TO FIX MY CAR! WHAT!!? THE PROBLEM IS WIDESPREAD, AND SINCE CHRYSLER HAS OWNED UP, THEY SHOULD CONTINUE TO BE A GOOD MANUFACTURER, AND TAKE CARE OF THEIR CUSTOMERS, ORIGINAL OR NOT. THE CONDITION IS DANGEROUS. *TR

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