NHTSA Complaint #10458169 — 2005 LEXUS RX330

MY LEXUS RX330 BROKE DOWN AT THE MIDDLE OF A BUSY ROAD ONLY AT 65K MILES. THE WATER PUMP HAD A LEAK, AND AS A RESULT, THERE WAS NO COOLANT AND THE ENGINE WAS HEATING UP TO A LEVEL WHERE I COULD HAVE FIRE IN THE ENGINE. I WAS NOT ABLE TO DRIVE THE VEHICLE AND IT HAD TO BE TOWED. LATER I PAID $1100+ TO REPLACE THE WATER PUMP AND TIMING BELT. I CONTACTED LEXUS HQ REGARDING SERIOUS QUALITY ISSUES WITH THEIR VEHICLE AS THE WATER PUMP AND TIMING BELT SHOULD LAST UP TO 90K MILES. LEXUS REFUSED TO HELP OR EVEN ACKNOWLEDGE THAT THIS IS AN ISSUE. I AM REACHING OUT TO NHTSA AND REQUESTING AN INVESTIGATION OF THIS QUALITY PROBLEM WITH LEXUS VEHICLE AND KEY ENGINE PARTS LIKE WATER PUMP. TOYOTA/LEXUS HAS BEEN USING LOW QUALITY PARTS TO INCREASE PROFIT MARGIN AND AS A RESULT, THE ENGINE IS FAILING AT ONLY 65K MILES. THIS IS A SERIOUS ISSUE FOR SAFETY AS AN ENGINE WITH A FAILED WATER PUMP CAN HEAT UP AND CAUSE FIRE AND FAIL AT THE MIDDLE OF BUSY INTERSECTION OR ON THE HIGHWAY. WILL APPRECIATE IF YOU PLEASE LOOK INTO THIS ISSUE ASAP AND REQUIRE LEXUS TO DO A RECALL ON THEIR WATER PUMP FOR ALL 2005 RX 330S. *TR