NHTSA Complaint #10457948 — 2002 DODGE CARAVAN

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR SEAT BELT WAS SHREDDING AND SHE HAD THEM REPLACED. SEVERAL MONTHS LATER, THE FAILURE WAS EXHIBITED ON THE FRONT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE ALL OF THE SEAT BELTS AND THE RETRACTORS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000.